Britishresearchfirm is regulating a refund policy that has been designed to ensure rights of our valued customers. Every customer at Britishresearchfirm.co.uk is eligible to seek a refund subject to meeting terms and conditions as listed below:
- We accept 100% return of received fee amount upon order cancellation request.
- We cater every refund claim for a processed order, however claimed amount must be lower than 60% of the paid fee.
- We reserve right to treat 40% of the fee amount as order processing cost and it shall not be refunded.
- We require claiming customer to prove their order was not made as per requirements.
- If a customer does not accept to get free revisions from us and directly asks for a refund, such claim shall be treated null and void.
- Customer is required to make refund claim within 12 hours from the order delivery.
- We shall not entertain a refund claim for order with delivery time less than 48 hours.
- We process funds against a qualified claim within 72 hours from the claim’s qualification.
- Funds processed from Britishresearchfirm.co.uk takes around 4 to 5 business days to reach customer’s account.
Terms & conditions
- Use of Website:
Customers are required to use our website for the purpose it is intended for. We highly discourage and take legal action in case an attempt of misuse is identified.
- Terms of Service:
Our customers can avail our products and services following the process as explained on our website by paying a nominal fee amount.
We ensure that data and information that our clients share with us remain highly confidential. We understand and value privacy of our customers.
For us security of our website and our clients is very critical. We have taken measures that help us ensure protection of our site against any malicious activity as well as the information of our clients.
- Payment Transfers:
We offer secure and easy modes of payment to our clients so they can make payment as per their convenience.
We hold policy of providing revisions to our customers upon their valid requests. Every customer who is able to prove their requirements were not met, we shall provide free revision.
- Order Cancellation:
Customer can make claim for cancellation of their order without owing anything. However, customer is required to get back to us in not more than 2 hours from order placement, afterwards order shall be sent to processing.